Pk65 is one of Bangladesh's most popular online gaming platforms. Our mission is to provide a safe, transparent, and enjoyable gaming environment for all users. Please read the Terms and Conditions below carefully before using pk65. These terms constitute a legally binding agreement between pk65 and the user.
1 General Matters & Applicability
These Terms and Conditions apply to all services, products, and activities on the pk65 platform. By opening an account, playing games, or making a deposit or withdrawal on pk65, you are considered to have accepted these terms.
- Pk65 reserves the right to modify these terms at any time. Users will be notified of any changes.
- Pk65 operates in compliance with the applicable laws and regulations of Bangladesh.
- Pk65 is strictly for users aged 18 and above. Account registration by minors is completely prohibited.
- Each person may only hold one account. Duplicate accounts will be closed and bonuses may be forfeited.
- Accessing pk65's services from a jurisdiction where they are legally prohibited is a violation of these terms.
2 Account Registration & Verification
To register on pk65, you must provide accurate and truthful information. Accounts created with false information will be terminated and deposited funds may not be returned.
- You must provide your correct name, mobile number, date of birth, and address at the time of registration.
- A national ID or passport may be required for KYC (Know Your Customer) verification.
- Only one account per user is permitted.
- It is the user's own responsibility to keep their account password confidential.
- If you suspect unauthorized access to your account, contact pk65 support immediately.
- Pk65 reserves the right to take legal action against anyone operating an account under a false identity.
3 Deposit, Withdrawal & Payment Policy
Pk65 supports multiple local payment methods including bKash, Nagad, Rocket, and bank transfer. The following rules must be followed for all deposits and withdrawals.
- The minimum deposit amount is BDT 500, and the maximum limit depends on the payment method used.
- Withdrawal requests are typically processed within 24 to 72 hours.
- KYC verification is mandatory before making a withdrawal.
- Funds will only be returned to the same payment method used for the original deposit.
- Pk65 reserves the right to place a hold on any payment in the event of suspicious transactions.
- Accounts involved in money laundering or fraudulent transactions will be suspended immediately.
- No additional fees are charged for payments; however, charges from third-party payment providers may apply.
4 Bonus & Promotional Offers
Pk65 offers welcome bonuses, reload bonuses, free spins, cashback, and loyalty points from time to time. Each bonus comes with its own terms that users must comply with.
- The welcome bonus applies to the first deposit only and can be claimed once.
- A specific wagering requirement must be met before withdrawing bonus funds (typically 30x to 40x).
- Every bonus has an expiry date. Bonuses not used within the specified period will be forfeited.
- Bonus funds cannot be withdrawn directly and may only be used to play games.
- Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
- Pk65 reserves the right to modify or cancel any bonus offer.
- A maximum cap on winnings from free spins may apply.
5 Gaming Rules & Fair Play
Pk65 uses RNG (Random Number Generator) technology to ensure fairness across all games. Independent third-party auditors regularly review the system. Users are expected to strictly follow pk65 gaming rules.
- The use of bots, automation software, or hacking tools during gameplay is strictly prohibited.
- Any attempt to collude with other players to win games will result in permanent account closure.
- If a technical error in pk65's system results in an abnormal win, pk65 reserves the right to forfeit those winnings.
- In Live Casino games, the dealer's decision is considered final.
- If an event is cancelled in Sports Betting, the wager will be refunded.
- Pk65 is not liable for disconnections during gameplay, but we will always work to provide the best possible resolution.
6 Responsible Gaming Policy
Pk65 believes gaming should be purely a source of entertainment. The mental and financial well-being of our users is our top priority. Responsible gaming is at the core of what we do at pk65.
- Users can set their own daily, weekly, or monthly deposit limits.
- A Self-Exclusion option is available for users who wish to temporarily suspend their account.
- If signs of gaming addiction appear, the pk65 support team is always ready to help.
- If pk65 suspects that anyone under the age of 18 is using the platform, immediate action will be taken.
- Pk65 keeps responsible gaming information and resources readily accessible.
7 Privacy & Data Protection
Pk65 stores all user personal data with the highest level of security. We never sell or share your information with third parties. Our full privacy policy On this page will be visible.
- Information provided during registration is used solely for operating pk65 services.
- Payment information is protected with 256-bit SSL encryption.
- Information may be disclosed to government authorities when required by legal obligation.
- Users may contact support at any time to view or delete their personal information.
- Pk65 uses cookies to improve service quality. Cookie settings can be adjusted at any time.
8 Prohibited Activities
The following activities are strictly prohibited on the pk65 platform. Violations may result in permanent account closure and legal action.
- Using pk65 for money laundering or any unlawful financial transactions.
- Attempting unauthorized access to another user's account.
- Hacking, phishing, or launching cyberattacks against the system.
- Opening multiple accounts for the purpose of bonus abuse.
- Harassing or intimidating other players.
- Using pk65's intellectual property (logo, content, software) without authorization.
9 Account Closure & Suspension
Pk65 reserves the right to temporarily suspend or permanently close a user's account for any reason. However, any valid balance will always be returned.
- Violations of the terms may result in immediate account suspension.
- Users may also request account closure at any time by contacting support.
- Bonus balances may be forfeited upon account closure, but any real deposited funds will be returned.
- Enabling Self-Exclusion will block access to your account for a set period of time.
10 Dispute Resolution & Complaints Process
Pk65 takes all user complaints seriously. If you encounter any issue, please contact our support team and we will work to resolve it as quickly as possible.
- Submit your complaint first via live chat or email.
- The support team typically responds within 24 to 48 hours.
- Complex disputes will be reviewed by the pk65 management team.
- Pk65's decision is considered final in all disputes, however, we are committed to always being fair and transparent.
11 Limitation of Liability
Pk65 is committed to delivering the highest standard of service. However, there are certain circumstances in which pk65's liability is limited, as outlined below.
- Pk65 is not liable for any losses resulting from technical errors, server outages, or internet connectivity issues.
- Pk65 is not directly liable for failures caused by third-party payment gateways.
- Pk65 will not provide compensation for service disruptions caused by circumstances beyond our control, such as natural disasters or government directives.
- Pk65 will not be held responsible for losses arising from a user's own negligence.
12 Changes to Terms & Contact
Pk65 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or in-platform notification.
- Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
- The "Last Updated" date at the top of this page is kept current at all times.
- For any questions or feedback, please reach out to our support team.