Pk65 is a trusted online gaming platform in Bangladesh. Your privacy is our top priority. When you open an account or play on pk65, we collect some necessary information — but that information is never misused. This privacy policy transparently explains what data is collected, why it is collected, and how it is kept secure.
1 What Information We Collect
The following types of information may be collected when you register and use pk65. There is a specific reason behind collecting each piece of data, and we do not collect anything unnecessary.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | KYC Verification & Age Confirmation |
| Contact Information | Mobile Number, Email | Account Confirmation & Notifications |
| Payment Information | BKash/Nagad Number | Deposit & Withdrawal Process |
| Device Information | IP Address, Browser Type | Security & Fraud Prevention |
| Gaming Activity | Betting History, Wins/Losses | Service Improvement & Responsible Gaming |
2 How We Collect Your Data
Pk65 collects user information through several methods. Each method is fully lawful and carried out with the user's consent.
- Information Provided Directly: The information you provide at registration, such as your name, mobile number, and address.
- Automatically Collected Information: Through cookies and tracking technologies while browsing the website.
- Payment Gateway: Financial details required during bKash, Nagad, or bank transactions.
- KYC Verification: A copy of your National ID or passport for verification purposes.
- Customer Support Contact: Information you provide via live chat or email.
3 Purpose of Data Use
The information you provide is used solely for the purposes below. pk65 never uses your personal data for any unauthorized purpose.
- To create, verify, and manage your account.
- To process deposits and withdrawals.
- To keep you informed about bonuses, promotions, and offers.
- To prevent fraud and money laundering.
- To improve the quality of our customer service.
- To ensure Responsible Gaming (detection of excessive gaming behavior).
- To meet legal obligations.
- To maintain the security and stability of the platform.
4 Data Storage & Security Measures
Pk65 uses industry-leading technology to keep your data secure. Our security systems are regularly audited by independent third-party reviewers.
- All data is stored on servers secured with 256-bit SSL encryption.
- A multi-layer firewall is active to prevent unauthorized access to our servers.
- Data backups are performed automatically every day.
- Staff data access rights are controlled and logged.
- Your account is automatically flagged if a suspicious login or activity is detected.
5 Sharing Data with Third Parties
Pk65 never sells your personal information to third parties. In certain limited circumstances, a restricted set of data may be shared.
- Payment Provider: bKash, Nagad, Rocket — only the information needed to process your payment.
- KYC Partner: A licensed verification agency for identity checks.
- Legal Authorities: In accordance with court orders or government directives.
- Security Partner: For fraud detection and cybersecurity purposes.
6 Cookies & Tracking Technologies
Pk65 uses cookies on its website to enhance your browsing experience. Our cookie policy is fully transparent.
- Essential Cookies: Required for login sessions and security — the site will not function without these.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: Used to understand site usage statistics — no personal identity is involved.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit some features.
7 Data Retention Period
Pk65 does not retain your data beyond the period necessary. Each data type has a defined retention period governed by specific policy.
- Active Account Data: Retained for as long as your account remains active.
- Closed account data: retained for up to 5 years as required by legal obligations.
- Transaction history: retained in accordance with financial regulatory requirements.
- Cookie data: up to 12 months or until the end of the browser session.
8 Your Rights
As a pk65 user, you have certain important rights over your personal information. We respect these rights and are here to help you exercise them.
To exercise any of these rights, contact us at [email protected] or via live chat. Requests are typically processed within 30 business days.
9 Protection of Minors' Data
Pk65 strictly enforces an 18+ policy. No one under the age of 18 is permitted to register, and no data is collected from them.
- Date of birth verification is mandatory at the time of registration.
- Additional identity verification is carried out in suspicious cases.
- Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
10 Privacy Policy Updates
Pk65 reserves the right to update this privacy policy when necessary. Users will be notified in advance of any significant changes via notification or email.
- The "Last Updated" date at the top of this page is always kept current.
- Continued use of the platform after any policy update will be considered acceptance of the new policy.
- For major changes, re-consent may be requested at the time of login.